Words of Walt- Business Model

“To try to keep an operation like Disneyland going you have to pour it in there.  It’s what I call ‘Keeping the show on the road.’  Not just new attractions, but keeping it staffed properly… you know, never letting your personnel get sloppy, never let them be unfriendly.  That’s been our policy all our lives.  My brother and I have done that and that is what has built our organization.”

I think that one of the greatest things about Disney and one of the things that keeps me coming back over and over again.  The customer service is outstanding.  There are very few companies that maintain such high standards, and I am thankful that Disney does!

The Quotable Walt Disney compiled by Dave Smith

The Quotable Walt Disney compiled by Dave Smith

ashley@charmingtravelsllc.com

ashley@charmingtravelsllc.com

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s